Thank you so much for your interest in Ontavia Roulette.
A thorough and specific email with your questions/concerns are always accepted.
Q: How much do your garments usually go for?
A: Prices vary depending on design, embroidery and fabric choice.
Q: How long do garments take to construct?
A: Garments take about 3 weeks to construct. We do have a 48 hour construction option. (time frame varies depending on Customs, Details, on peak and off/peak seasons)
Q: How do you ship the garments?
A: Garments are shipped via USPS and take 2-3 business days to receive.
Q: Is shipping included in the total price?
A: Yes, we have free shipping.
Q: Do you have a website where we can place orders?
A: Yes. Please visit https://www.ontaviaroulette.com and follow the tab titles "SHOP".
Q: How do the sizes run? Do you require measurements?
A: Measurements are not necessary for shop purchases. Sizes range from Dress size 0-16 and are subject to availability. Custom options are available upon request.
Q: If possible, can clients come pick up their orders from you instead of having them shipped?
A: Clients are free to pick up their orders if they like. However, It is Subject to availability. So, I prefer to send orders via mail.
Q: Where are you located?
A: I am located in Baltimore & NYC
Q: Do you sell wholesale items?
A: At this time, I do not have any wholesale.