Thank you so much for your interest in Ontavia Roulette. 

A thorough and specific email with your questions/concerns are always accepted.

Q: How much do your garments usually go for?
A: Prices vary depending on design, embroidery and fabric choice.

Q: How long do garments take to construct?
A: Garments take about 2 weeks to construct. We do have a 48 hour construction option. (time frame varies depending on Customs, Details, on peak and off/peak seasons)

Q: How do you ship the garments?
A: Garments are shipped via USPS and take 2-3 business days to receive.

Q: Is shipping included in the total price?
A: No. An additional $5-$50 will be added to the total garment price when
invoice is send to you.
 
Q: Do you have a website where we can place orders?
A: Yes. Please visit ontaviaroulette.com and follow the tab titles "SHOP".


Q: How do the sizes run? Do you require measurements?
A: Measurements are necessary for shop purchases. Sizes range from Dress size 0-22 and are subject to availability.


Q: If possible, can clients come pick up their orders from you instead of having them shipped?
A: Clients are free to pick up their orders if they like. However, It is Subject to availability. So, I prefer to send orders via mail.

Q: Where are you located?
A: I am located in Baltimore & NYC


Q: Do you sell wholesale items?
A: At this time, I do not have any wholesale.